In 101 Answers to Questions Leaders Ask, Quint Studer offers practical, prescriptive solutions to some of the many questions he's received from health care leaders around the country since the debut of Ask Quint on the Studer Group website more than four years ago.
Informed by best practices in a national learning lab of health care organizations, Quint shares his insights on how to deliver excellent patient care, engage employees, and improve physician relations for access, growth and strong financial performance. In short, Quint's answers accelerate the leadership learning curve.
Questions are organized by topic, making he book valuable as a reference point for specific issues or on-the-spot problem-solving.
Customer Reviews:
Avg. Customer Rating: 4.5 / 5.0
101 Answers to Questions Leaders Ask:
This is a really good book is that it does what it says. You can look at the different areas of the book and the questions and it is a concise way to get information. I have used it often since I have bought it and it helps me to get my thoughts in order. Very pleased with all aspects of the book.
101 Answers to questions Leaders Ask:
Quint Studer is an excellent resource for managers in the medical field. This book is a companion to Hardwiring Excellence and are must reads for those moving through healthcare managerial ranks. The book has application in many other industries, giving leaders another perspective on Total Quality Management.
Straight-forward advice:
Studer offers solid, straight forward advice for healthcare leaders at all levels. Whether you are a CEO, manager or shift supervisor, you will find pearls of wisdom that will help you to stay the course on your quest to achieving service excellence. The simple, Q&A approach makes this book a quick read. Studer addresses some of the most common challenges managers face when trying to make a culture change.
101 answers to questions leaders ask:
Informative. The questions were general enough that the information can be applied to many managers in their workplace. Yet the content was applicable because the writer was writing specifically about hospital management.
